Cancellation Policy

We understand that you may need to change your booking, and we kindly request that you provide us with a minimum of 24 hours to allow us enough time to offer that spot to another client. A fee of $15 is charged for late notice changes. This policy is to confirm your commitment to attending your scheduled appointment, as cancellations and no shows have a significant impact on us. Please allow plenty of time to find parking as parking on the street. If you think you will run later then 5 minutes please inform us via text or call us as we might need to either reschedule or might only be able to do part of the treatment for you. Any later than 5 minutes without informing us will result in a late fee of $15 added to your account to be paid prior to any other treatment. 

Contact Details

• 123D Dominion Road, Mount Eden, Auckland, New Zealand